Contact us
Choose the type of support you need so we can point you in the right direction.
Patient support
Need help with your SQEDULE account, searching for healthcare, a booking, a payment or using the platform? If you can sign in, raise a request from Help so it is linked to your bookings. Otherwise, contact patient support.
Provider support
Already on SQEDULE or interested in joining? Get help with registration, verification, your profile, services, booking tools, payments or your account. Contact provider support.
Payment support
Online payments through SQEDULE are processed by Stripe. For a question about a payment, contact the provider using the details on your appointment, or contact patient support.
Report a concern
If you think information on SQEDULE is wrong, or you have a concern about a provider or service listed on the platform, tell us. Report a concern.
Questions about your healthcare
Ask the provider responsible for your care about your treatment, prescriptions, test results or medical advice. SQEDULE support cannot give individual medical advice.
Urgent medical help
Do not use SQEDULE support for urgent or emergency medical help. Read Safety and urgent care to find the right care.
Your data
Ask for a copy, correction or deletion of your data with the form below. If you can sign in, My profile lets you download your data or delete your account yourself.