How results are ordered
What is included
Results show appointments you can book now with verified providers within the distance you chose, for the treatment, service or health concern you searched for and the filters you set. Every provider whose approved service matches is included, whatever their professional title.
When you search for a health concern, results include the services that treat it, such as physiotherapy for knee pain, and services where the provider has said they treat that concern.
The order you choose
You choose the order: Earliest appointment (the first time available, the default) or Nearest clinic (the shortest distance from where you searched).
Where two appointments are equal on that, a service that lists more of the concerns you searched for comes first, then the earlier time. So that one location cannot fill the page, locations take turns, a few appointments at a time.
What does not change the order
- Professional title. A doctor is not placed above a nurse, pharmacist, physiotherapist or other registered professional who provides the same service.
- Payment. No provider pays to appear higher, and there are no sponsored results.
- The provider's SQEDULE plan or the commission it pays.
If SQEDULE ever shows sponsored or promoted results, they will be clearly labelled and this page will say how they work.
Filters
Filters such as profession, appointment type, language, accessibility and price narrow the results. They never reorder them. A very wide search may show only the nearest results and say so.
Search is not medical advice
Results show services that may be relevant to what you searched for. They are not a diagnosis or a recommendation. If you need urgent help, see Safety and urgent care.